Legal Documents

Terms & Conditions of Service

These Terms and Conditions ("Terms") constitute a legally binding agreement between Admission Suggestion ("Company", "we", "us") and the student and/or parent/guardian ("Client", "you") seeking admission counselling services.

By engaging our services — whether through our website, telephone, WhatsApp, in-person consultation, or any other channel — you agree to be bound by these Terms in their entirety.

Nature of Services & Independent Status

Our services include, but are not limited to:

• Guidance on MHT-CET, JEE Main, JEE Advanced examination strategy
• Counselling for CAP (Centralised Admission Process) rounds conducted by competent authorities
• Assistance with college preference selection, form-filling, and documentation
• Facilitation of inquiries regarding management quota seats at private institutions
• General career and course guidance in the engineering, pharmacy, and related streams

Our role is strictly advisory and facilitative. We do not make decisions on your behalf and are not authorised to represent you before any government body unless separately and explicitly agreed in writing.

No Guarantee of Admission

No employee, representative, or associate of Admission Suggestion is authorised to make verbal or written guarantees of admission. Any such representations, if made, shall be void and not binding on the Company.

The Client acknowledges and agrees that:

1. Our counselling fee is charged for professional guidance services, not for securing admission
2. Outcome of any admission process is the sole determination of the concerned authority/institution
3. We shall bear no liability for non-admission, waitlisting, or any adverse outcome in the admission process

Fee Structure, Payment & Refund Policy

A. Counselling Fee

Our counselling fees are communicated to the Client prior to engagement and are payable as per the agreed schedule. All fees are inclusive of applicable GST unless stated otherwise.

B. Non-Refundable Policy

C. Fee Separate from Institutional Charges

The counselling fee paid to Admission Suggestion is entirely separate from any tuition fees, management quota donations, institutional fees, or any other charges payable directly to colleges or institutions. We do not collect any money on behalf of colleges or institutions.

D. Cancellation of Services

If a Client wishes to discontinue our services mid-process:

• No refund shall be issued for services already rendered
• The Client shall provide written notice of discontinuation via email
• Admission Suggestion shall have no further obligations to the Client upon receipt of such notice

E. Disputes on Payments

Any dispute regarding fee payments must be raised in writing within 7 days of the disputed transaction. Beyond this period, the transaction shall be deemed accepted by the Client.

Client Obligations

The Client agrees to:

1. Provide accurate, complete, and up-to-date personal, academic, and documentary information
2. Inform us promptly of any changes in examination scores, category status, or preferences
3. Respond to communications in a timely manner, particularly during critical admission windows
4. Not hold Admission Suggestion responsible for adverse outcomes arising from inaccurate or late information provided by the Client
5. Comply with all official admission processes, deadlines, and requirements of the relevant authority
6. Independently verify all information provided by us through official government/institutional sources before acting upon it

Communication Consent

By registering with us or submitting your contact details, you explicitly consent to receive service-related communications from Admission Suggestion via:

• Telephone calls (voice)
• WhatsApp messages (text, documents, voice notes)
• SMS (short message service)
• Email

This consent is provided voluntarily and in compliance with applicable TRAI regulations. You may opt out of non-transactional communications by notifying us in writing; however, this may limit our ability to provide timely counselling.

We will not use your contact information for any unrelated marketing or commercial purposes without your separate, explicit consent.

Data Sharing with Colleges

As part of our services, we may share your academic profile, contact information, and relevant documents with colleges and institutions on your behalf for the purpose of:

• Checking eligibility and seat availability
• Submitting applications for management quota consideration
• Obtaining admission-related information

Limitation of Liability

To the maximum extent permitted by applicable Indian law, Admission Suggestion, its proprietors, employees, associates, and agents shall not be liable for any of the following:

• Loss of admission opportunity due to factors beyond our control
• Any error or omission in information provided in good faith, based on available official data
• Any delay or failure caused by governmental or institutional processes
• Any financial loss, consequential damage, or indirect loss suffered by the Client
• Any action taken by the Client based on our counselling advice that results in an unfavourable outcome
• Technical failures in communication channels (call drops, WhatsApp outages, email delivery failures)
• Changes in admission rules, seat matrices, or reservation policies by government or institutions after we have provided guidance

Our total liability, in any event, shall not exceed the counselling fees actually paid by the Client to us for the specific service in question.

Management Quota Services

Where we assist with management quota admissions, the Client acknowledges that:

1. Management quota admissions are conducted by individual private institutions under their own policies and fees
2. Any fees paid to colleges for management quota seats are paid directly by the Client to the institution and are not in any way collected, controlled, or guaranteed by Admission Suggestion
3. We provide only facilitation and contact services; we do not guarantee availability of management seats at any institution
4. The Client should conduct independent due diligence regarding the institution's reputation, fee structure, and legitimacy before making any payment to any institution

Intellectual Property

All content on our website, including but not limited to text, graphics, logos, counselling materials, and data compilations, is the intellectual property of Admission Suggestion and is protected under applicable Indian law. Unauthorised reproduction, distribution, or commercial use is strictly prohibited.

Confidentiality

Both parties agree to maintain confidentiality of all information shared during the course of the engagement. Admission Suggestion shall not disclose Client information to unauthorised third parties except as described in our Privacy Policy or as required by law.

Indemnification

The Client agrees to indemnify and hold harmless Admission Suggestion, its proprietors, employees, and representatives from any claims, liabilities, damages, or expenses (including legal fees) arising from:

• Breach of these Terms by the Client
• Inaccurate or misleading information provided by the Client
• Actions taken by the Client contrary to our advice or applicable admission regulations

Force Majeure

Admission Suggestion shall not be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, government-imposed lockdowns, changes in admission policy, technological failures, or any other force majeure event.

Amendments

Admission Suggestion reserves the right to amend, update, or modify these Terms at any time without prior individual notice. The updated Terms will be published on our website. Continued engagement of services after publication of amended Terms constitutes acceptance.

Governing Law & Dispute Resolution

In the event of any dispute, the parties shall first attempt to resolve the matter amicably through good-faith negotiations within 30 days of notice of dispute. If unresolved, the dispute shall be referred to a sole arbitrator appointed by mutual agreement, with proceedings conducted in Pune under the Arbitration and Conciliation Act, 1996 (as amended).

Severability & Entire Agreement

If any provision of these Terms is found to be invalid, unlawful, or unenforceable under applicable law, such provision shall be severed, and the remaining provisions shall continue in full force and effect.

These Terms, together with the Privacy Policy, constitute the entire agreement between the Client and Admission Suggestion with respect to the subject matter hereof and supersede all prior representations, discussions, or agreements.

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